policy
Business Policy
1. Products will be shipped within 3-7 days after payment.
2. Damaged products can be exchanged within 3 days.
3. The company accepts returns and exchanges within 3 days from the date of receipt. Beyond this time frame, the company reserves the right to refuse returns.
4. Order Cancellation: Customers can cancel their order only before payment by notifying the admin via Line OA @bkkgold.
5. Refunds/Returns: Customers can refund/return products in the following cases:
1. Products damaged during shipping (please record a video of the package opening).
2. Products received do not match the order.
Please notify the admin via Line OA: @bkkgold within 3 days after receipt. Privacy Policy
The company recognizes the importance of protecting personal data, as personal data is an integral part of social responsibility. and builds trustworthy business relationships with customers.
- *If you wish to edit or delete your personal data, or have any questions regarding your personal data, You can contact the admin at Line OA: @bkkgold
- Purposes of Personal Data Collection
- We collect and process personal data for various purposes, including the following:
Process your name and contact information to provide you with information about our products; manage your registration and attendance at our online events and seminars
- or office visits; manage your contest registration or promotions; provide customer service assistance or communicate with you;
Process device and usage data to improve and personalize our website, ensure its security, and continue to function properly;
Process billing information to complete your transactions when you purchase our products or services;
Display personalized advertisements for you and send marketing communications about us, our products, and services;
Comply with legal obligations under applicable law and cooperate with government officials and agencies.
We collect and process your personal data only to the extent necessary for the fulfillment of these purposes and to the extent we can rely on the legal basis for the processing. If necessary, we will obtain your prior consent for the processing.
- Who Do We Share Personal Data With?
We may share personal data with various parties, including:
Our contracted service providers who process personal data on our behalf for IT and system management, hosting, credit card processing, research and analytics, marketing, customer service, and data enrichment. Affiliates within our group of companies that
process personal data for customer service, marketing, technical operations, and accounting purposes.
Sponsors of events, webinars, or contests for which you have registered.
Third-party social media and advertising networks, which typically act as separate controllers to enable us to advertise on third-party platforms.
Professional consultants who provide consulting, banking, legal, insurance, and accounting services, or if we are involved in a merger, restructuring, asset sale, or business combination, as applicable.
Government authorities and agencies to the extent we are obligated to disclose personal data to comply with a legal obligation.
Rights regarding your personal data.
You have certain rights regarding your personal data under local data protection laws. These rights may include:
Access to your personal data held by us (right of access);
Correction of inaccurate personal data and ensuring its completeness, taking into account the purposes for which the personal data was processed (right of rectification);
Erasure of your personal data to the extent permitted by applicable data protection laws (right of erasure; right to be forgotten);
Restriction of the processing of your personal data to the extent permitted by law (right of restriction of processing);
Transfer of your personal data to other controllers, as applicable (right of data portability);
Objection to any processing of your personal data that is based on our legitimate interests. (Right to Object)
If we process your personal data for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object to such processing at any time without
- providing any grounds for such objection, andto withdraw your consent at any time
without affecting the lawfulness of the processing based on your consent prior to such withdrawal. Where we collect, process, and share personal data based on your consent.
